Terms of Service

These Terms of Service ("Terms") govern your access to and use of leniespices.com (the "Site") and the purchase of products from Lenie Spices ("we," "us," or "our"). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old and able to enter into a legally binding contract to use the Site. By placing an order, you represent and warrant that you meet these requirements.

2. Accounts

When you create an account, you must provide accurate and complete information and keep your password confidential. You are responsible for all activity under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

3. Products & Pricing

• We strive to display product descriptions, images, and prices accurately. However, we do not warrant that descriptions, photography, or pricing are error-free.
• We reserve the right to correct errors and update product information at any time without prior notice.
• All prices are listed in US dollars (USD) and do not include applicable taxes or shipping, which are calculated at checkout.
• Products are sold while supplies last. We may limit quantities per order.

4. Orders & Payment

• Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.
• Payment is processed securely through Stripe. We accept major credit cards and other methods shown at checkout.
• We reserve the right to cancel or refuse orders due to suspected fraud, pricing errors, or inventory issues, with a full refund.
• Order confirmation emails are receipts, not a contract. Title and risk of loss pass to you upon delivery.

5. Shipping & Returns

We currently ship within the United States. Free express shipping is offered on orders over $65. Delivery times are estimates and not guaranteed. For our full return and refund policy, please see our Shipping & Returns page or contact us directly. Food products may be subject to specific return limitations for health and safety reasons.

6. Intellectual Property

All content on the Site — including text, graphics, logos, images, recipes, and software — is the property of Lenie Spices or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our prior written consent. You may share recipes and content for personal, non-commercial use with attribution.

7. Acceptable Use

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to any part of the Site or its systems.
• Interfere with the proper functioning of the Site or impose an unreasonable load.
• Scrape, copy, or harvest data from the Site without permission.
• Submit false, misleading, or fraudulent information.

8. User-Generated Content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content on the Site. You are responsible for ensuring your content does not infringe the rights of others or violate any law. We may remove content at our discretion.

9. Disclaimers

The Site and products are provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the Site will be uninterrupted, error-free, or secure. Allergen and ingredient information is provided for reference; customers with allergies should review labels carefully and contact us with questions.

10. Limitation of Liability

To the fullest extent permitted by law, Lenie Spices and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Site or products. Our total liability for any claim shall not exceed the amount you paid for the product(s) giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Lenie Spices and its affiliates from any claims, damages, or expenses arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Houston, Texas.

13. Changes to These Terms

We may revise these Terms at any time. The most current version will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us: